Frequently Asked Questions

Guest Information

  • Just your suitcase. All of our units come fully furnished and stocked with essentials like kitchenware, linens, towels, Wi-Fi, and cleaning tools. If you selected an add-on package, those items will be ready for you, too.

  • Check-in instructions will be provided in advance and may include a lockbox code, keyless entry, or a meet-and-greet service. Our team is always available if you have questions or need assistance.

  • Yes, guests are welcome. We just ask that you follow the rules of the property and let us know if anyone will be staying overnight for an extended period.

  • Yes, many of our units are pet-friendly.

    Please note: individual properties may have pet limits, weight restrictions, and breed policies. Let us know in advance so we can match you with the right unit for you and your furry friend.

  • Many of our units include private or secure parking. Availability depends upon the property, and we’ll confirm all parking options before your arrival.

Partner Information

  • Yes. We partner with relocation management companies, Human Resources departments, and global mobility teams to offer full-service corporate housing solutions. We provide consolidated billing, transparent pricing, and a single point of contact for ease and efficiency.

  • Depending on availability, we can often have a unit move-in ready within 48–72 hours. For larger or custom setups, we’ll provide a clear timeline upon booking.

  • We are based in Buffalo, New York, and proudly serve clients locally and nationwide through our vetted network of properties and partners.

  • Yes. We can source and set up corporate housing anywhere in the United States using our trusted vendor network and in-house design and logistics team.

  • We provide simple, consolidated monthly invoices that cover rent, utilities, and any selected add-ons. We also offer direct billing for companies and relocation management companies.

  • We offer preferred pricing for long-term partnerships, bulk placements, and companies that grant us exclusivity.